Privacy policy

Effective November 11, 2026

ShelfSense helps you keep track of the food in your kitchen. We built it to keep as little of your information as possible. This policy covers the ShelfSense app, the ShelfSense Hub wall unit and this website.

What stays on your device

• Your pantry: items, quantities, where they're kept, best-by dates, and the history of what was used or thrown out.
• Your shopping list, quick adds and settings.
• Prices and calories, if you turn those on.

Receipts and the camera

The camera is used only to read barcodes and receipts. Receipt photos and screenshots are read on your device and are not uploaded or kept.

Voice

When you tap the microphone, your phone's own speech recognition (from Apple or Google) turns what you say into text. ShelfSense uses that text to update your pantry and doesn't keep recordings.

Barcode lookups

When you scan a product ShelfSense hasn't seen before, the barcode number is sent to Open Food Facts, a free public food database, to get the product's name. Nothing else is sent with it.

Household sharing

If you start or join a household, your pantry, list, history and shared settings are stored with Google Firebase so everyone in the household sees the same thing. You're identified by a random ID, not your name or email. Only members of a household can read its data.

Subscriptions

Purchases are handled by Apple or Google. We learn whether your subscription is active, never your payment details.

This website

If you sign up for launch news, reserve a ShelfSense Hub or contact support, we receive what you type in the form (such as your email, ZIP code and message). Forms are processed by our web host, Netlify. We use it only to reply to you or to tell you when ShelfSense Hub is ready, and we'll delete it if you ask.

What we don't do

• No ads, and no advertising or tracking tools.
• We don't sell or rent your information.
• We don't collect your location or contacts.

Deleting your data

In the app, go to Settings › Delete my data. That erases everything on your device and takes you out of any household. Data in a shared household stays for its other members until they delete it. To delete anything you sent through this website, contact us through the support page.

Children

ShelfSense isn't directed at children under 13, and we don't knowingly collect information from them.

Changes

If this policy changes, we'll update the date above and tell you in the app when the change matters.

Contact

Questions about privacy? Use the support page.